The vets at our Murfreesboro animal hospital are dedicated to serving our beloved patients and their proud owners. We are backed by years of experience and a true passion for pets.
What to Expect at a Veterinary Appointment
Understanding what you can expect at your first appointment will help make the process more pleasant for both you and your pet.
STEP 1
Get Settled
Please come approximately 10 minutes early to fill out our New Client Form. To save a bit of time, you can complete the New Client Form online in advance.
STEP 2
Meet Your Veterinarian
Your pet's medical history will be reviewed by a member of our team, and we'll discuss their issues with you. Time will be dedicated to addressing any questions or concerns you may have.
STEP 3
Examination, Diagnosis & Treatment
Once your pet has been examined, we will provide you with a diagnosis and treatment options. Your veterinary specialist will work with you to develop a treatment plan for your pet.
Following your visit, we will provide a written report summarizing your appointment and treatment plan.
Our Pet Care Philosophy
We are proud to serve Murfreesboro and the communities of Rutherford County, and are dedicated to providing the highest standard of veterinary medicine in addition to friendly, compassionate service.
We are committed to providing high-quality, advanced veterinary care to our patients by providing comprehensive preventive care, diagnostics, and surgical procedures.
Hospital FAQs
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, AMEX, and Discover. We also accept payment with Care Credit
- Will I be provided with an estimate of costs?
We will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate prior to any further treatment.
- Should I call ahead to book an appointment?
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet. All pets that need to be seen require an appointment.
In the event that your pet needs emergency care during our regular business hours, please contact us right away..
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
- What types of animals do you treat?
We take care of all small domestic pets such as cats and dogs.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
- Which pain medications and anesthetic drugs are used during surgery?
Pain medications and anesthetics used during surgery can greatly influence your pet's comfort and safety. Modern anesthetic protocols should strive to block pain before it occurs while trying to block as many pain pathways as possible. Anesthetic medications should be chosen based on the safety of the drug.
The choice of medication used can have a great effect on the safety and comfort of your pet. For this reason, we strive to use the best possible medication and not the cheapest.
Pet Owner Resources
Here are some helpful links for your pet's health.